Our VIP Concierge Service is designed to expedite passengers, on arrival and departure, at Terrence B. Lettsome International Airport.
For Arrivals Royal Concierge Services (RCS) will require a copy of each traveler's passport picture page, flight number, airline, occupation, number of family members, address, embarkation point, intended address in the BVI, date of arrival into the territory, and departure. This information is required to complete customs form, and immigration card, they will be submitted to relevant government department, prior to their arrival into the B.V.I.
*RCS requires two weeks' notice prior to traveler's arrival into the BVI. Upon arrival to the airport, a representative of Royal Concierge Services will meet and greet passengers on the tarmac, with their completed customs and immigrations card. They will then retrieve all passports, and escort individuals to the VIP lounge, where a hostess will serve them with snacks and liquid refreshments. After clearing passengers through Customs and Immigrations, our redcap service will retrieve all luggages from the baggage claim area, to their transportation service. Our hostess will then escort passengers to their transportation service.
For Departures Passengers will be met curbside by a Royal Concierge Services representative, who will escort them to their designated airline carrier. After assisting with the check-in process, RCS, will then escort them to the security line, with their pre-paid departure tax tickets, and then to the VIP Lounge. Our hostess will serve them with snacks and liquid refreshments. Passengers will be escorted on tarmac, with a RCS representative and security, before other passengers on the plane.
*Catering can be provided upon request